One month of Support and Maintenance assistance is included with each software product development. Complete support and assistance across the entire product lifecycle is also provided based on the shared service support model.
We have a Shared Service Delivery Model where you have to pay by ticket and need not to hire a resource for a complete month. Pay as much as you need for the services.
We have implemented an inhouse CRM ticketing system which helps us to identify the developer who had worked on our ticket earlier. In this way, we shorten the delivery time and increase the client satisfaction level. If the problem is recurring then we will not charge for the same ticket again.
By getting the work done by us you have a dedicated team at your disposal which is taking care of IT needs and you need to focus on your business.