When doing a business it is to be kept in mind about the customer relationships if you want your business to bloom. There are a number of ways to gain customer satisfaction and the CRM (customer relationship management) software tops the list in improving the customer relationship. It also helps with sales, marketing, analytics, and lead management as well. ODOO CRM software enables businesses to effectively manage the customer their needs and preference. Our experts here is going to describe more on this blog on how to do the CRM ODOO functions more on getting the sales to move ahead and to satisfy the customers as well.
ODOO CRM functions that can benefit the companies
If one wants to grow their sales online and to be competitive enough in this technological world. And to implement it better along with customer satisfaction choose ODOO CRM and know the benefits of implementing it in order to organize everything related to the sales process, automate tasks, and empower the sales team. Let us see further on what does the ODOO CRM got for us
· ODOO CRM allows the users to schedule a meeting or calls and to create a task with only one click.
· The users can even make a call to the clients from the same ODOO platform.
· It helps in recording history with all the communication between the company and the client.
· It helps in displaying an overview of the team meetings and activities, making it possible to efficiently coordinate the entire workflow of the business.
Features of the ODOO CRM
1. USER INTERFACE:- The ODOO CRM has a user interface that is needed by the salespeople. Salespeople spend more time on the field than the office works, one can get a better picture of the sales team operation on using the app. It will give a detailed picture of the sales pipelines and other prospects.
2. Low Data Entry:- One can connect directly with the customers as they are registered directly via emails. One can easily manage quotes and customers with only a click.
3. Mobile Friendly:- The salespeople can connect directly update the sales using the app on the mobile if they don’t have access to the internet. This will give the update to the company as well and be very up to date.
4. Lead Management Software:- Using the ODOO CRM will help in nurturing the Leads and keep track of them through various stages and opportunities. The Lead Management Software helps to keep track of all the sales team too.
5. Meeting Managements:- The ODOO CRM allows to schedule meetings based on customers’ opportunities. It is very easy to sync with mobile phones and customers’ calendars.
6. Daily Action Plan:- ODOO CRM assists one in planning the next day’s activities depending on the daily tasks. Every salesperson can easily grasp the list of duties and activities that must be completed using the proper planning.
7. Lead Analysis:- With the ODOO CRM one can easily analyze the lost opportunity as well as it provides effective steps to improve the activities as well.
8. Address Book:- With the use of ODOO CRM one can share the address book among all the multiple sales teams and other salespeople too.
Read More: How You Can Use Odoo For Inventory Control and Management
Benefits of using the ODOO CRM
The customers as we all know are the major backbone of any business, without them, no business sales can rise higher. The customer’s relationship has to be maintained well with all the phone calls, emails, and meetings. The advanced automation software has made this to be easy and to manage the operations of the business in various aspects. So listed down are the Benefits of using the ODOO CRM.
1. It helps to enhance the leads as described in the latter blog.
2. It helps in establishing effective communication.
3. It provides Data security and helps with the employee operational levels
4. It provides effective customers satisfaction and feedbacks.
ODOO CRM is a cost-effective tool that has the greatest advantage for small and mid-sized businesses. So if you want the business to be on the lead opt for the ODOO CRM with its advanced features.