Privacy Policy

OneShop Pantry Supplies Private Limited is the licensed owner of the brand NoQyu with its mobile app and website. We respect the privacy of our users and the users are advised to read the document carefully. This document of Privacy Policy will guide the users about various forms of data collection and different ways in which their information is being utilized.

This document of Privacy Policy pertaining to NoQyu is an electronic record in the form of an authorized contract formed under the Information Technology Act, 2000. These rules are made thereunder the amended provisions about government authorized electronic documents/records in various statutes as amended by the Information Technology Act, 2000. Privacy Policies do not require any physical, electronic, or digital signature.

The document is published in the NoQyu website and shall be construed according to the provisions of the Information Technology Rules, 2011 under the Information Technology Act, 2000. All the guidelines mentioned in this document will be strictly followed. According to the government norms, the website requires publishing the Privacy Policy to collect, use, store, and transfer sensitive personal data or information of the users and customers.

Please read this document pertaining to the list of Privacy Policy carefully. It is important to consider before using the website or mobile application. The readers should indicate that he/she has understood, agreed, and given consent to this Privacy Policy. If the reader does not agree with the terms of this Privacy Policy, it is advisable that he/she should not use this website.

By providing NoQyu with information or using the facilities provided by the website, users are expected to provide consent to the collection, storage, processing, and transfer of any or all the personal information and non-personal information by us as specified under this Privacy Policy. Users should further agree that such collection, use, storage, and transfer of this information shall not cause any loss or go wrongful against the users.

This privacy notice reveals the privacy practices of NoQyu. This privacy notice applies exclusively to data gathered by this website. The privacy policies are also applicable to the mobile application of the NoQyu platform.

The Privacy Policy notifies the users about the following:

Security Guidelines:

All information gathered on our website is securely stored within our controlled database. The database is stored on highly-secured servers that hide data behind a firewall. The access to the security servers is password-protected and is strictly limited. However, the security measures are effective but not impenetrable. We cannot guarantee the security of the stored database, nor can we guarantee that information supplied by the users will not be intercepted by any third party under hacking guidelines. While the data being transmitted to us by the users over the internet are subject to continuous threat. Of course, any information includes in a posting to the discussion areas is available to anyone with internet access. The user community, application feedback, and customer ratings will be highly visible to anyone using the internet and browsing the website.

Data Collection, Usage, and Sharing:

We are the sole proprietors of the data collected on this website. We just gather data that the users intentionally provide us in the form of email communication or any other form of direct contact from the users. We will use user data to connect with them, concerning the reason they reach us. We will reach these users with any of our fabulous gifts & offers, or to also facilitate your delivery better. We won't impart user data to any outsider outside of our association, other than as an essential necessity to satisfy customer demand, e.g., to deliver a request.

Unless any user asks us not to use the data or contact him/her, we may get in touch with the users employing email, and later on, to enlighten them regarding specials, new items or administrations, or changes to this privacy approach. All the users are provided with the facility to quit any future contacts from us at any time. However, the users can access the following by contacting us through the email address or contact number given on our site.

User Registration:

With a specific end goal to utilize this website, the user should first complete the enrolment form applicable for both the mobile application and the website. During this, the user is required to give certain information like name, phone number, address, and email address. This data is utilized to reach the users about the items/benefits on behalf of our site for which the users have shown interest. On the off chance that the users might be taking, helps us to take care of those requests on this website. There is an embed section for NoQyu for the protection to take note.

Purchase Orders:

We ask for data from the users on our order form. To purchase from us, the user should give contact information, name, phone numbers, and delivery address, along with payment information. The credit/debit card information is not stored by the mobile app, but the credentials are remembered partially to make it easier for the user to access the same payment option for future transactions. This information is utilized for billing purposes and to dispatch user requests or orders. In the event where we experience difficulty preparing an application, we'll use this data to get in touch with the users. The main motive of the collection of contact details is to provide the users with a seamless customer service experience.

Cookies:

To improve the responsiveness of the mobile app and website for our users, we may use "cookies" or similar digital marketing options to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's interests using the Identified Computer Systems. Unless the users voluntarily identify themselves as registered users, we cannot access the information provided by the users. But, we can assign a cookie to the accessed device like a mobile or computer. The only personal information a cookie can contain is information the user supply as input to the mobile app or website. A cookie cannot read data off the hard drive of the devices accessed by the users. Our advertisers may also assign their cookies to the accessed browser, only when the users click on their ads. This marketing process is uncontrollable and it is an indispensable process that we do not control.

Grievance Redressal:

Any complaints, abuse, or concerns about content and products including comments or breaches should be addressed. All of these terms mentioned clearly in this document of the Privacy Policy should be strictly adhered to. And any form of discrepancies shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email to (insert email address).